Family enrolment and orientation evaluation
[ms-user]
Enrolment and Orientation Evaluation
Name (optional) ____________________________________________________
Date_____/_____/______
Overall how would you rate our enrolment and orientation process? (Please circle one)
Very Satisfied Satisfied Neither satisfied or dissatisfied Dissatisfied Very Dissatisfied
Enrolment |
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yes |
no |
Was the enrolment form explained and filled in completely with all relevant information about your child? |
yes |
no |
Were you told what to bring when enrolling your child? (eg birth certificate, immunisation record and Medicare number ) |
yes |
no |
Were you advised about arrangements for paying fees? |
yes |
no |
Were you told about the way we communicate with families (eg (newsletters, pockets, communication box etc)? |
yes |
no |
Were you asked for your communication preferences? |
yes |
no |
Were you advised about the importance of labelling children’s personal items |
yes |
no |
Did the Nominated Supervisor arrange for you and your child to visit the service, meet the staff and become familiar with the environment before your child’s first day? |
yes |
no |
Were you encouraged to send any special comfort items (teddy etc) to help settle your child? |
yes |
no |
Were you shown our family library/information area? |
yes |
no |
Were you shown where to access service policies and procedures? |
yes |
no |
Were relevant policies discussed with you? |
Orientation |
||
yes |
no |
If your child visited before their first day, did educators encourage your child to participate in the activities? |
yes |
no |
Were you shown around the service and introduced to educators? |
yes |
no |
Did educators tell you about the daily routine and educational program? |
yes |
no |
Did educators speak with you about any special requirements for your child? |
yes |
no |
Did educators discuss your child’s routines, fears, strengths, special words, toileting and sleeping practices? |
yes |
no |
Did educators/Nominated Supervisor discuss how you could tailor your child’s settling in period eg initially attend for fewer hours? |
Settling in |
||
yes |
no |
Did educators encourage you to say goodbye before leaving? |
yes |
no |
Did educators reassure you that if your child was upset for a long time they would contact you? |
yes |
no |
Were you able to stay as long as needed to reassure your child? |
yes |
no |
Were you invited to ring and check on your child at any time? |
yes |
no |
Did educators reassure you that most children settle in quickly to their new environment? |
yes |
no |
Did educators discuss how your child was settling in when you collected them? |
If you would like to comment further on our enrolment and orientation process please do so below
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Thank you for your time.
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