Family Exit Survey

[ms-user]

INSERT LOGO and address

 

Dear <insert family’s name>

We will miss educating and caring for <insert child’s name>, and wish you and <insert child’s name> all the best in the future.

To help us continually improve our service practices, we would appreciate you taking a couple of minutes to complete the attached survey.

We have included a stamped self-addressed envelope for your convenience.

 

Kind regards,

 

<insert name of Nominated Supervisor>

Nominated Supervisor

<insert date>

 

 

Family Exit Survey

Issue

Excellent

Very Good

Good

Poor

N/A

Comments

Child/ Educator Interactions

Educators were always responsive to my child’s physical, health and educational needs

 

 

 

 

 

 

Educators understood my child’s strengths and interests and included them in the curriculum

 

 

 

 

 

 

Educators valued my child as an individual

 

 

 

 

 

 

There was evidence that educators valued children’s ideas and views

 

 

 

 

 

 

Educators made sure my child was included in all room activities

 

 

 

 

 

 

Educators always made sure my child was safe

 

 

 

 

 

 

Educators respected and valued our family culture eg through learning activities and invitations to share knowledge

 

 

 

 

 

 

Parent/Staff Interactions

Educators were always professional when interacting with me/my child

 

 

 

 

 

 

Educators and staff helped me locate services in the local community

 

 

 

 

 

 

My views and ideas were important to educators and staff

 

 

 

 

 

 

Educators always greeted me by name

 

 

 

 

 

 

Educators were familiar with my job and family structure

 

 

 

 

 

 

Educators provided lots of information about my child’s progress towards achieving learning outcomes

 

 

 

 

 

 

Any information I provided about my child’s life outside the service, holidays, family etc was always used in learning activities

 

 

 

 

 

 

Safety and Hygiene

My child’s room was always clean and tidy

 

 

 

 

 

 

Hygiene practices like nappy changing, toileting and handwashing were always completed in line with displayed procedures

 

 

 

 

 

 

Other areas of the centre, including the gardens and outdoor play areas, were always clean and free of rubbish

 

 

 

 

 

 

Any broken equipment or resources were immediately removed or made inaccessible to children

 

 

 

 

 

 

I was always asked to authorise things like excursions, medication, other people collecting my child

 

 

 

 

 

 

Staff Interactions

Educators help and support each other

 

 

 

 

 

 

There was a positive/happy feeling in my child’s room

 

 

 

 

 

 

Educators were familiar with current parenting and teaching theory/advice

 

 

 

 

 

 

Educators were always willing to try new things

 

 

 

 

 

 

Service practices

I was familiar with the service’s policies and procedures and knew where to find them

 

 

 

 

 

 

Changes to service practices were communicated well eg I always received communication in a timely manner

 

 

 

 

 

 

I felt able to approach educators or the Nominated Supervisor with any concern

 

 

 

 

 

 

My child’s room routine was always well organised and ran smoothly

 

 

 

 

 

 

Indoor and outdoor environments are attractive and promote children’s imagination and creativity

 

 

 

 

 

 

 

Thank you for helping us reflect on and work at continually improving our practices. If you would like to make any further comments please do so below.

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Name (optional) ________________________________________________________                        Date ____________________________________________

[/ms-user]