Governance Code of Conduct Families and Visitors


Code of Conduct Families and Visitors

  1. Work in partnership with  educators
  2. For example:

    • sharing information about children’s everyday lives to help educators implement meaningful learning activities
    • respecting reasonable  decisions or requests by educators
    • supporting educators in managing any behavioural issues and implementing agreed behaviour management strategies  at home
    • including educators in any professional relationships with outside professionals providing support services to child
  1. Implement practices which protect children from harm:
  2. For example:

    • driving and parking carefully near the service
    • only taking photos or video of other children at the service if their parents has given permission
    • reporting any dangerous or suspicious behaviour to the Nominated Supervisor
    • never having physical contact with children not their own at the service unless the family or a staff member is present
    • never taking children into any areas which are not visible to other adults
    • never coming to the service impaired by alcohol, legal or illegal substances
    • never smoking on the service premises or in the car park
    • never leaving siblings in the car while collecting other children
  1. Comply with all service policies and procedures
  2. For example:

    • raising complaints directly and only with the person concerned or the Nominated Supervisor
    • keeping sick children at home
    • providing healthy food options for children
    • supporting educators in meeting children’s needs for sleep or rest
    • keeping children’s immunisations up to date
    • using service grievance procedure to resolve complaints
    • keeping fees up to date
  1. Interact respectfully and politely with others
  2. For example:

    • interacting respectfully and politely
    • maintaining confidentiality
    • valuing diversity in knowledge, experience, religion, culture, heritage and everyday lifestyles
    • teaching children to interact positively with staff members
    • never using derogatory, offensive or abusive language (includes swearing)
    • never engaging in activity which is unethical or illegal, or harasses, discriminates against, victimises, humiliates or threatens anyone connected to the service