Induction and Orientation for Kitchen Staff 8 weeks Procedure


Induction and Orientation Procedure – New Kitchen Staff  

If possible, all new staff should arrange to spend time at the Service before officially starting employment.

Give new staff member a copy of this document, and file original completed and signed document in their personal file.



NS/RL Initials

Staff  Initials

Day 1 or earlier

Nominated Supervisor/admin manager

use position description give clear instructions/expectations about duties/responsibilities and how performance will be reviewed



discusses arrangements/timing of staff meetings and expectations about attendance including staff in-service training



discuss expectations about presentation of service and specific responsibilities



advises workplace policies and procedures including:

·         Uniform or dress code



·         Procedure if employee is running late or sick (including contact details)



·         Procedure for applying for leave



·         Rules regarding personal calls, visitors and/or use of social media/technology at work



·         Bullying, harassment and anti-discrimination policies



·         Grievance policy/procedure



·         CCTV Policy/procedure



advises payment method, first pay date and how payslips are distributed



advises what must never happen eg use personal phone or camera in room, ignore a parent, discuss the service in negative way, or discuss a child with other families



Day 1

Admin manager /Nominated Supervisor

Takes employee on tour of service and shows:

·         kitchen/meal, toilet facilities, staffroom and where to store personal items



·         location of resources and equipment



·         location of policies, procedures, code of conduct, philosophy, Law and Regs, NQS, and how to access these electronically



·         location of fire extinguishers, fire blankets, emergency whistle, alarm etc



·         location of first aid kits, emergency asthma kits and Epi-pens



·         where children’s medication is stored, including fridge for medicine that must be refrigerated, and need to ensure children can’t access



·         location of hazardous substances including cleaning products and disinfectants and Material Safety Data Sheets and need to ensure children can’t access



·         location of food/bottles/water cups



·         location of storerooms and storage practices to reduce risk of injury



·         where to sign on and off



·         staff mail pockets, lockers and/or communication journals if relevant



·         location evacuation diagram and emergency phone numbers



·         location of electricity fuse box, gas and water mains



introduces employee to all staff



advises employee management structure/reporting relationships and who they will work with/report to



advises employee who they will supervise and who their direct reports are if appropriate



advises employee who is qualified in first aid, asthma and anaphylaxis management



advises employee staff who have WHS/OHS responsibilities



discusses rosters, including employee’s responsibilities, and meal breaks



Day 2

Nominated Supervisor/ Admin manager

discusses expectations about appearance of service and how cleaning duties are implemented, rostered/shared and signed off including:

·         kitchen duties/routines

·         spills including procedure for cleaning spills of bodily fluids



discusses procedure for managing and reporting broken resources and equipment and other hazards



discusses manual handling (eg lifting) techniques that minimise risk of injury



Week 1

Nominated Supervisor/ Admin manager

displays employee photo for families



introduces employee to families as children arrive and depart



discusses specific medical management plans and risk minimisation plans and location, including allergy and anaphylaxis information and special food requirements/practices, and location of plans



discusses children’s cultural or religious food requirements



discusses planning weekly menu that complies with the Australian Dietary Guidelines 2013 or the Infant Feeding Guidelines 2012, including shopping responsibilities



discusses food safety practices and requirements for handling, preparing and storing food, including in fridge – refer to position description



discusses written monitoring arrangements to ensure food safe eg fridge checks, temperature checks



discusses relevant WHS practices – refer to position description



discusses child protection procedure, indicators and responsibilities with employee



provides employee with copy of Immunisation Policy and discusses staff immunisation recommendations. Updates Immunisation Register if needed



discusses procedures, forms, and responsibilities in relation to:

·         Complaints



·         WHS



·         Hazardous Substances



·         Building and Equipment Maintenance




reads service policies, procedures, philosophy and code of conduct and has opportunity to seek further information or clarification. Employee understands bullying, harassment and discrimination is illegal and importance of professional relationships



Employee acknowledges in writing using ‘Staff Acknowledgements and Agreements’ template:

·         that they have read and understood policies, procedures, code of conduct



·         that they have read and understand the Child Protection Policy and their responsibilities



·         that they have read and understood requirements of children with medical management plans and staff immunisation recommendations



·         they will not access private or confidential information unless required for job, they will not share it outside the service and will store it appropriately 



·         they may be excluded with no pay for a period during infectious outbreak if not fully immunised



·         there are no medical conditions which could affect ability to perform job



·         they have been advised about recommended immunisations for staff and risks if not immunised



Week 2

Nominated Supervisor/ Admin manager

shows employee how to operate essential equipment eg oven, microwave



discusses opening and closing (unlocking/locking up) procedures if appropriate



discusses service rules with employee (eg no running inside)



discusses emergency evacuation plan including meeting points and ensures employee understands their role



Week 3

Nominated Supervisor/ Admin manager

discusses  process for staff input into Quality Improvement Plan



discusses Tobacco, Drug and Alcohol Policy with employee



discusses behaviour management strategies and responsibilities for stopping a child immediately where they may hurt another child, use inappropriate language or destroy equipment



Week 4

Nominated Supervisor/ Admin manager

discusses Photography Policy with employee



discusses Social Media Policy with employee



Week 5

Nominated Supervisor/ Admin manager

discusses how to assess and manage risk



Reviews relevant policies, procedures and practices listed below: Insert Policy and Procedure names*












Week 6

Nominated Supervisor/ Admin manager

Reviews relevant policies, procedures and practices listed below: Insert Policy and Procedure names*












Week 7

Nominated Supervisor/ Admin manager

Reviews relevant policies, procedures and practices listed below: Insert Policy and Procedure names*












Week 8

Nominated Supervisor/ Admin manager

Reviews relevant policies, procedures and practices listed below: Insert Policy and Procedure names*












completes performance review, discusses training needs  and records on training plan




  • Observe new employee’s practices and review policies and procedures you think need to be reinforced.

The Induction program was successfully completed by <Insert Employee’s name> ____________________________________________ on   /    /    .

Signed by employee ___________________________________________________________________ Date _______________________________

Signed Nominated Supervisor ____________________________________________________________ Date ______________________________